As our new customer you will want to learn our process of investigation, conception and implementation. We will first discover your current network and processes, design a solution for your problem, then test with application vendors and in-house mock trials to prepare for the final integration. After your new system is in place we then come on-site and train all users of new equipment and changes. Finally your headache-free support begins with HDCS…

After proper training and your network is stable we will provide remote and onsite support for your users and your network. There are many options available with monthly contracts being the most preferred by our customers. We also have, what we call, “bucket of time” you can purchase. Buckets of time are simply blocks of time that you purchase upfront and our ticketing system handles the rest as you call in with issues. Or finally, we can do an hourly as-needed basis for smaller more tech-savvy small businesses. Whatever your needs, we will work with you to develop flexible, efficient, and cost-effective solutions. And with package pricing for many services, you’ll recognize reduced costs as ...

In the digital age, we use passwords for everything. We use them so often that it can be easy to be lax about choosing them and keeping them safe. We use so many of them that we may think it is just easier to use the same password for everything so we don’t forget it. Many people do this, putting at risk their bank account, e-mail, personal information and identification. We at Help Desk Computer Services care about our customers’ safety. Our professionals have honed computer security tips and are eager to share...